Privacy Policy | 1x2bet Official Online Casino Philippines

Welcome to 1x2bet. This Privacy Policy explains how we handle your personal information when you use our platform. This policy applies exclusively to our services provided to users within the Philippines.

Please note that this policy does not apply to third-party websites or services. If you click on a link that takes you away from our domain, we encourage you to read the privacy policy of that specific destination, as we have no control over their data practices.

Account and Identity Data

We collect information such as your name, date of birth, and contact details. This is necessary to create your account and verify that you meet the legal age requirements for gambling.

Verification Documents

To prevent fraud and satisfy regulatory requirements, we may request copies of government-issued identification or proof of address during the KYC (Know Your Customer) process.

Payment Data

We collect transaction details related to your deposits and withdrawals. Sensitive payment information is processed via our partner payment providers to ensure high-level security.

Gaming and Transaction Activity

We record your betting history, game preferences, and financial transactions within the platform to manage your account and detect irregular patterns.

Technical and Device Data

When you visit our site, we automatically collect your IP address, browser type, device identifiers, and operating system to optimize performance and security.

Support Communications

Records of your interactions with our customer service team are kept to resolve disputes and improve our service quality.

We gather information through three primary channels:

• Directly from you: Information you provide during registration, account updates, or identity verification.
• Automatically: Technical data collected through cookies and server logs as you navigate the platform.
• Service Providers: Data provided by our partner payment processors and identity verification services.

Your data is used for the following purposes:

• Account Management: Facilitating registration, login, and general account maintenance.
• Financial Transactions: Processing your deposits and withdrawals securely.
• Security and Compliance: Verifying your age and identity, preventing multi-accounting, and combating fraud.
• Personalization: Improving your user experience by tailoring content to your preferences.
• Legal Obligations: Fulfilling requirements applicable to gambling operators in the Philippines.
• Marketing: Sending promotional offers and updates, provided you have given your explicit consent.

We do not sell your personal data to third parties. We only share information with:

• Essential Service Providers: Partners who handle payment processing, identity verification, and technical infrastructure.
• Legal Authorities: When required by law or to comply with a legal process in the Philippines.

We implement robust technical and organizational measures to safeguard your information:

• Encryption: Data is encrypted during transmission using secure protocols.
• Access Control: Internal access to personal data is strictly limited to authorized personnel based on their job function.
• Isolation: Payment data is isolated from general account data to minimize risk.
• Monitoring: Our systems are continuously monitored to detect and prevent unauthorized access.

We use cookies to enhance your experience and analyze platform traffic. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

Depending on applicable laws, you have the following rights regarding your data:

• Access and Correction: Request a copy of your data or correct inaccurate information.
• Deletion: Request the removal of your personal data.
• Portability: Request the transfer of your data to another service.
• Objection and Withdrawal: Object to specific data processing or withdraw your consent for marketing.

You can exercise these rights by contacting our support team via the channels available on this site. Please be aware that we must retain certain data even after account closure to comply with gambling and anti-money laundering regulations.

We retain your personal data for the duration of your active account relationship with us. Following account closure, we continue to store necessary information for the timeframe required by applicable law in the Philippines to satisfy legal and regulatory obligations.

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, the account will be closed immediately, and any funds will be handled according to our legal obligations.

Parents or guardians who believe a minor has registered an account may report this to our support team for immediate action.

Some of our technical and service providers operate outside the Philippines. When data is transferred across borders, we ensure that appropriate safeguards are in place to protect your information in accordance with our security standards.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates are published directly on this page. We recommend checking the "Last Updated" date at the top of the page periodically to stay informed.

If you have any questions, concerns, or requests regarding your privacy and personal data, please contact our dedicated team through the Support Page.